AZ Trading Academy – Privacy Policy

Last Updated: December 2025

This Privacy Policy describes how H EDU SOLUTIONS Ltd, registered in England and Wales with company number 16657142 and registered office at 10 Coldbath Square, London, England, EC1R 5HL (“Company”, “we”, “our”, or “us”), operating as AZ Trading Academy, collects, uses, and protects personal information in connection with our educational and training services (the “Services”).

We are committed to protecting your privacy and processing your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

• Identification details: Full name, date of birth, address, email address, and phone number
• Account details: Username, password, and user preferences
• Payment information: Billing address and payment method details (processed securely by third-party payment providers; we do not store credit card information)
• Usage information: IP address, browser type, device identifiers, and information about how you interact with our website and learning platform
• Marketing preferences and communication records
• Course progress and learning activity data

2. How We Use Your Information

We use your information to:

• Provide and manage your access to our courses and Services
• Process payments and issue invoices or receipts
• Communicate with you about your account, updates, and learning progress
• Provide customer support and respond to your inquiries
• Comply with legal and regulatory obligations
• Send you marketing communications (only with your explicit consent)
• Improve our Services, content, and user experience through analytics
• Prevent fraud and ensure platform security

3. Legal Bases for Processing

We process your personal information based on one or more of the following lawful bases:

• Contractual necessity: To provide our Services and fulfill our obligations under our Terms and Conditions
• Legal obligation: To comply with applicable laws and regulations
• Legitimate interests: For internal record keeping, analytics, fraud prevention, and business development
• Consent: For marketing communications and optional cookies (you can withdraw consent at any time)

4. Disclosure of Your Information

We may share your data only with the following categories of recipients:

• Service providers acting as data processors (e.g., IT hosting, cloud storage, analytics platforms, payment processors, and email service providers)
• Professional advisers (e.g., auditors, lawyers, accountants) bound by confidentiality obligations
• Regulators, law enforcement authorities, or government agencies where required by law

We ensure that all data processors adhere to adequate data protection and security standards and process your data only in accordance with our instructions.

5. International Transfers

Some of our service providers may be located outside the UK or European Economic Area (EEA). Where personal data is transferred internationally, we ensure that appropriate safeguards are in place, such as UK-approved Standard Contractual Clauses or adequacy decisions, to protect your information in accordance with UK GDPR standards.

6. Data Retention

• We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws
• Active account data is retained while your account remains active and for a reasonable period thereafter
• Financial and transaction records are retained for at least 7 years to comply with tax and accounting regulations
• After the retention period expires, your data will be securely deleted or anonymized

7. Your Data Protection Rights

Under UK data protection law, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your data (“right to be forgotten”) in certain circumstances
• Right to restrict processing: Request that we limit how we use your data
• Right to object: Object to processing based on legitimate interests or for direct marketing purposes
• Right to data portability: Receive your data in a structured, commonly used format
• Right to withdraw consent: Withdraw consent at any time for marketing communications or optional cookies

8. Marketing and Communications

• We will only send you marketing communications if you have explicitly consented to receive them
• You may opt out at any time by clicking “unsubscribe” in our emails or by contacting support@aztrading.academy
• Even if you opt out of marketing, we will still send you essential service-related communications (e.g., account notifications, payment confirmations)

9. Cookies and Tracking Technologies

• We use cookies and similar technologies to improve user experience, analyze site usage, and deliver relevant content
• Essential cookies are necessary for the website to function and cannot be disabled
• Optional cookies (analytics, marketing) require your consent and can be managed through your browser settings or our cookie banner
• For detailed information about the cookies we use, please refer to our Cookie Policy (if available)

10. Data Security

• We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, loss, or disclosure
• Our security measures include encryption, access controls, secure servers, and regular security assessments
• While we take all reasonable steps to protect your information, no online transmission or storage system can be guaranteed as 100% secure

11. Children’s Privacy

12. Updates to This Privacy Policy

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements
• The latest version will always be available on our website with an updated “Last Updated” date
• If we make significant changes, we will notify you by email or through a prominent notice on our website

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data rights, please contact us:

© 2025 H EDU SOLUTIONS Ltd. All rights reserved.